System check
We inspect your boiler, heat pump or heating system so we know its condition and exactly what we’re looking after.
Keep it running properly,
year after year
Annual servicing, warranty protection and ongoing support from the Gas Worx team, with plans for both boilers and heat pumps.
We remind you when your service is due
Priority support available
Helps keep your manufacturer warranty valid
Two Plans
Choose the cover
Choose the cover
for your system
Boilers and heat pumps need different servicing and maintenance, so we’ve built separate care plans for each.
Whether you simply want us to take care of the annual service or you want faster support when something goes wrong, you can choose the level of cover that suits you.
For boilers and heating
Boiler & Heating Care
From annual servicing and warranty maintenance to priority support, system checks and out-of-hours callouts.
From £12/month
See boiler care plansFor heat pumps
Heat Pump Care
Annual servicing and performance checks designed specifically for air source and ground source heat pumps, with additional support available when you need it.
From £16/month
See heat pump care plans
Boiler & Heating Care
Four levels of cover
Start with your annual boiler service, then add the level of support you want throughout the year.
Each plan includes everything in the tier before it, with a 12-month minimum term paid monthly by Direct Debit.
Bronze
£12/month
The annual essentials
Your essential annual boiler service, a full efficiency check, and a digital service record so you never miss a visit.
- Annual boiler service
- Boiler efficiency check
- Digital service record & reminders
- 5% discount on future work
Silver
£16/month
Priority when you need us
Everything in Bronze, with priority call-outs, boiler control support and remote troubleshooting when you need it.
- Everything in Bronze
- Priority call-outs (working hours)
- Remote support by phone or video
- 7% discount on future work
Gold
£20/month
Look after the wider system
Everything in Silver, with a Gas Safety Certificate and a full health check of the heating system around your boiler.
- Everything in Silver
- Homeowner or landlord Gas Safety Certificate
- Central heating system health check
- 10% discount on future work
Platinum
£28/month
Our highest level of support
Everything in Gold, with evening and weekend call-outs and an annual system efficiency review.
- Everything in Gold
- Evening and weekend call-outs*
- Annual system efficiency review
- 15% discount on future work
Prices include VAT.*Evening and weekend call-outs on Platinum are subject to engineer availability. Plans don’t cover boilers over 12 years old or beyond economical repair, full terms confirmed with your agreement.
Heat Pump Care
Three levels of cover
Regular servicing helps your heat pump maintain its efficiency, protects the system and keeps you on top of the servicing required by its manufacturer warranty.
Choose the level of ongoing support you want alongside it.
Bronze
£16/month, air source
or £24/month for ground source
Everything needed for the annual service
We take care of the essential servicing and checks your heat pump needs each year.
- Annual heat pump and hot water cylinder service
- Full safety and performance check
- Antifreeze, filters, pipework and insulation checked
- Helps maintain manufacturer warranty requirements
- Service reminders and flexible scheduling
Best for: Homeowners who want us to take care of the annual essentials.
Silver
£25/month, air source
or £33/month for ground source
Faster support when you need us
Everything in Bronze, plus priority access to the Gas Worx team and savings on future work.
- Everything in Bronze
- Homeowner or landlord safety certificate
- Remote support
- Priority engineer response
- 10% discount on future work
Best for: Homeowners who want ongoing support as well as annual servicing.
Gold
£33/month, air source
or £41/month for ground source
Our highest level of heat pump care
Everything in Silver, with additional diagnostics and servicing for systems that require it.
- Everything in Silver
- Remote diagnostics and over-the-air updates where supported
- F-Gas service where required
- 15% discount on future work
Best for: Homeowners who want our highest level of ongoing heat pump support.
Prices start from the figures shown and are confirmed after we’ve assessed your system. Plans are paid monthly by Direct Debit.
How It Works
We take care of
We take care of
the remembering
Once your plan is set up, we keep track of when your system needs servicing and make sure you know when it’s time to book.
Choose your cover
We confirm the right plan, what’s included and your monthly price before setting up your Direct Debit.
We remind you
When your annual service is due, we get in touch and arrange a convenient time. You don’t need to keep track of it yourself.
We’re here when you need us
If you need help between services, you can contact the Gas Worx team, with priority support available on selected plans.
Care Plan FAQs
The things you probably
The things you probably
want to know
Do I need a care plan to keep my warranty?
Not necessarily. Most manufacturer warranties require the system to be serviced at the required intervals, but you don’t need a monthly care plan simply to do that.
The advantage of a plan is that we keep track of the servicing for you, remind you when it’s due and, depending on your tier, give you additional support throughout the year.
What does a callout cost without a plan?
You can still call Gas Worx if you don’t have a care plan. A standard repair callout is £110 + VAT including the first hour on site, then £90 + VAT for each hour after that. Out of hours, it’s £165 + VAT for the first hour and £135 + VAT for the second. Any additional work or parts are explained before we go ahead.
Selected care plans include priority access and additional support, depending on the level of cover you choose.
Can I cover more than one property?
Yes. If you have more than one property, speak to us about the systems you want covered and we’ll explain the available options.
Do you cover ground source as well as air source?
Yes. Our Heat Pump Care plans cover both air source and ground source systems, with prices starting from £16 per month for air source and £24 per month for ground source.
Do you cover systems you didn’t install?
In many cases, yes. We’ll need to inspect the system first so we can check its condition and make sure it’s something we’re able to cover.
If we find anything that needs attention before a plan can begin, we’ll explain it to you first.