Keep your heating
running properly
Annual servicing, repairs when something goes wrong, and Gas Safety Certificates for landlords. All carried out by Gas Safe registered engineers, with clear pricing before we start.
Heating, hot water and air conditioning, all looked after
From the annual service on your boiler, heat pump or air conditioning to getting things working again when something fails. We inspect properly, explain what we find and give you a clear price for any work needed.
A proper service to keep your boiler running safely and efficiently, and help maintain its manufacturer warranty.
- Full safety checks
- Combustion analysis
- Flue, seals and pressures checked
- Components cleaned where required
- Written service report
- Add an unvented cylinder service · £40 + VAT
Callout and the first hour on site included. Our engineers carry common parts with them so many faults can be repaired during the first visit.
- Each hour after that · £90 + VAT
- Out of hours · £165 + VAT for the first hour, £135 + VAT for the second
A full service of your outdoor unit and one indoor unit, carried out by our Refcom registered engineers.
- Each additional indoor unit · £35 + VAT
- Indoor units up to first floor, max 2.3m high
Boiler service and Gas Safety Certificate (CP12) completed in the same visit, with the required documentation provided for your records and tenant.
- Gas Safety Certificate only · £90 + VAT
- Gas fire checked too · £35 + VAT extra
Servicing prices
- Boiler service£110+ VAT
- Gas Safety Certificate (CP12) only£90+ VAT
- Boiler service & Gas Safety CertificateGas fire checked on the same visit £35 + VAT extra£145+ VAT
- Unvented cylinder serviceOnly available alongside a boiler check£40+ VAT
- Electric boiler service£135+ VAT
- Heat pump serviceIncludes the unvented cylinder£150+ VAT
- Air conditioning serviceOutdoor unit and one indoor unit, £35 + VAT per extra indoor unit£150+ VAT
Repair prices
- Repair calloutIncludes the first hour on site£110+ VAT
- Each additional hour£90+ VAT
- Out-of-hours repair calloutIncludes the first hour on site£165+ VAT
- Out-of-hours second hour£135+ VAT
All prices exclude VAT. Parts are extra and we’ll always explain the cost before carrying out any additional work.
One visit. Service done.
Certificate sorted.
We make annual boiler servicing and gas safety checks straightforward for landlords. We can service the boiler, complete the required gas safety checks and issue your Gas Safety Record in the same appointment.
What's included
- Boiler service and gas safety check in one visit
- Gas Safety Record issued after the inspection
- Documentation ready for you and your tenant
If something needs fixing
- Repairs clearly explained if anything fails the check
- Annual care plans available for ongoing cover
Put your heating
on a care plan
We’re not just your installer. We’re the team that looks after the system afterwards.
Instead of arranging servicing and repairs separately, our Boiler & Heating Care plans give you ongoing support from the team that knows your system.
- Annual boiler service and efficiency check
- Priority callouts on selected plans
- Out-of-hours support on selected plans
- Gas Safety Certificate included on our Gold plan
A few things
worth knowing
How quickly can you get to a breakdown?
Call us and we’ll arrange an engineer as quickly as we can. Our engineers carry common parts on the van, so many faults can be repaired during the first visit.
What does a boiler service include?
We check the boiler’s safety, combustion, flue, seals, pressures and key components, cleaning where required. You’ll also receive a record of the service and anything we think needs attention.
Will servicing keep my boiler warranty valid?
Most manufacturer warranties require the boiler to be serviced annually. We’ll complete the service record you need, although you should always check the specific conditions of your warranty.
Do you provide landlord Gas Safety Certificates?
Yes. We can service the boiler and complete the required gas safety checks during the same visit for £145 + VAT, or issue the Gas Safety Certificate on its own for £90 + VAT. If there’s a gas fire, we can check that on the same visit for £35 + VAT extra.
How often do landlords need a gas safety check?
Gas appliances and flues provided for tenants generally need a gas safety check every 12 months. We’ll issue the Gas Safety Record after the inspection for your records and tenant.
What happens if you find a fault?
We’ll explain what we’ve found, whether it affects the safety or operation of the system, and what it will cost to put right before carrying out additional work.
Is there a cheaper way to cover servicing and repairs?
Our Boiler & Heating Care plans combine annual servicing with additional support and cover, with different levels available depending on what you need.